Audio Conferencing Support (VOIP)

Service Description:

San Antonio College faculty and staff have access to audio conferencing using the Voice over IP (VoIP) network. The VoIP network allows for phone calls to be made over the internet, as opposed to the traditional public switched telephone network. VoIP conference calls work similarly to traditional conference calls. The Office of Technology Services is available to provide assistance to faculty and staff for all audio conferencing support needs.

Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information Information Technology Services

Eligibility: Staff, Faculty

Availability:

Monday-Thursday, 8:00 a.m.- 7:00 p.m. Friday 8:00 a.m. - 5:00 p.m. Excluding College Holidays.

How to access services (Procedures if Any):
Audio conferencing support and services can be requested through the online service ticket website at http://footprints.alamo.edu or by contacting the SAC Helpdesk at 210-486-0777.

Supporting Documentation:

Service Cost:

N/A

Additional Information:
Visit the District Share Point site for a list of VoIP Video Tutorials.

Technical Support:

San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777

Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555

Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:

3/7/2025 2:11:13 PM