New Software Request

Service Description:

SAC Office of Technology Services is available to provide software quotes to meet your department needs. New software requests go through software compliance review to ensure that the software abides by District IT standards.

New Software Purchases:

1. The requestor will need to complete the Software Justification form. (see section Supporting Documentation below)

2.    In addition, some new software requests will require additional forms that can be accessed through OTS SharePoint Site .

                       a. Justification for Sole Source (OTS - Submit to Purchasing with Requisition)

                       b. Vendor Registration  through Alamo Colleges District Supplier Diversity Management System

For new software requests, your department Chairperson/Director should consult with the Dean or Division administrator for funding to support the purchase of the software.

After consulting with the responsible department, OTS will annually process software maintenance renewals using a centralized allocated budget.


Service Provider:
SAC Office of Technology Services
              Software Coordinator
              Email Address: sac-software@alamo.edu
              Main Contact Number (210) 486-0796
              Website Information http://www.alamo.edu/sac/ots

Eligibility: Staff, Faculty

Availability:
Monday-Friday, 8:00 a.m.- 5:00 p.m., excluding college holidays and closures.

How to access services (Procedures if Any):

To request a software quote or for more information, submit an online service ticket at FootPrints or contact the SAC HelpDesk, 210-486-0777.  For further assistance, email sac-software@alamo.edu or contact the San Antonio College Software Coordinator at 210-486-0796.


Supporting Documentation:
Software Justification Form v3.pdf
Justification for Sole Source.pdf

Service Cost:
N/A

Additional Information:
N/A

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/16/2025 9:04:03 AM


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