Peripheral Equipment Request
Service Description:
Alamo Colleges recognizes the importance of providing employees the appropriate tools to fulfill work responsibilities. The Office of Technology Services (OTS) will provide appropriate standard peripherals such as mouse, keyboard, & second monitors for employees who need it for the performance of their duties. OTS Techs, in conjunction with the Director of Information Technology, will determine the appropriate computing capacity a person requires.
Service Provider:
SAC Office of Technology Services
Email Address:
sac-helpdesk@alamo.edu
Main Contact Number (210) 486-0777
Website Information
http://www.alamo.edu/sac/ots
Eligibility:
Staff, Faculty
Availability:
Monday-Thursday, 8:00 a.m. - 7:00 p.m., Fridays 8:00 a.m. -- 5:00 p.m. Excluding college holidays and closures.
How to access services (Procedures if Any):
Faculty and Staff can request peripheral equipment through the online service ticket web site at
http://footprints.alamo.edu
or by contacting the college Help Desk at 210-486-0777.
Supporting Documentation:
OTS - Service Level Agreement.pdf
Service Cost:
N/A
Additional Information:
N/A
Technical Support:
San Antonio College Help Desk
Email:
sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email:
helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution –
Footprints
.
Last Modified Date:
6/13/2023 11:04:20 AM
- Give Feedback
Was this information helpful?
Yes
No
Tell us what we can do to improve this article