Canvas - Student

Service Description:
The Alamo Colleges uses Canvas as its Learning Management System (LMS), which means all online courses will be in Canvas. This platform was chosen for its ease of use, integration and delivery of multimedia, compliance with accessibility standards, social media capabilities, personalized notifications, and its mobile adaptability.

Service Provider:
Alamo Colleges Online (ACOL)
              E-mail:  dst-ACOL@alamo.edu
              Phone: 210.485.0160
              Website Information http://www.alamo.edu/online

Eligibility: Student

Availability:
24 hours a day, 7 days a week. Excluding emergency system maintenance time frames.

How to access services (Procedures if Any):
Students can access Canvas by logging onto ACES and clicking on the “My Courses” Tab, or clicking the “Canvas Resources” section found on the “Home" tab. Canvas can also be downloaded as an app on mobile devices. Please see the Additional Information section below to find out more.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:

Student Canvas Training & Walk-in Assistance:
Student workshops for Canvas are available at the Student Mega Lab.  Students can register for the Canvas Essentials workshops by accessing the  Training Calendar.

Canvas FAQs for Students

Canvas System Requirements

Mobile Device Resources for Canvas:

Canvas App for Android Phone (Video)
Canvas App for Android Tablet (Video)
Canvas App for iPad (Video)
Canvas App for iPhone (Video)

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
10/20/2016 4:27:51 PM

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