Laptop Lending Kiosk

Service Description:
The Laptop Lending Kiosk provides an easy and convenient way for students to temporarily check out laptops for up to 4 hours at a time. The kiosk holds 12 laptops available for checkout, 6 Macbook Pro's and 6 DELL laptops. It is located in the Moody Learning Center (MLC), 2nd floor lobby across the Moody Cafe. Borrowers must agree to the Terms of Service at checkout.

1. Laptops are released with a minimum of 70% battery life.
2. Laptops has a wide variety of standard software used on campus.
3. Borrowers are financially responsible for lost or stolen computers.
4. Laptops are cleared of personal information when they are returned to the kiosk.
5. For security reasons, students are advised not to share their student ID or password with any other member.
6. The kiosk is equipped with a built-in camera for security and identification.

Service Provider:

SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots


Eligibility:

Availability:
The Laptop Lending Kiosk is available during the hours of operation of the Moody Learning Center.

How to access services (Procedures if Any):
The Laptop Lending Kiosk is located in the MLC, 2nd floor lobby across from the Moody Cafe. To check out a laptop, students must have a current SAC ID and must be currently enrolled and registered. Students will select from either a Macbook Pro or Dell PC from the kiosk home screen, they will then be prompted to scan their Student ID. Once the ID is successfully scanned, the student must request a new pass code if it is their first time using the kiosk. This four digit pass code will be sent to the students Alamo Colleges email address. Once a pass code is sent and received, students must repeat the process, but this time input the pass code when prompted. If any technical issues should arise, please contact the SAC HelpDesk at 210-486-0777.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:

Laptops Anytime -Terms of Service

Laptop Lending Kiosk FAQ

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
3/7/2025 9:55:49 AM

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