SoftChalk

Service Description: SoftChalk is a cloud-based authoring software application that easily integrates with Canvas to enhance teaching, increase student engagement, and improve student learning outcomes. Faculty can quickly create, manage, share, and track interactive learning tools such as crossword puzzles, quizzlets, flashcards, and many more. The SoftChalk Share is a great resource that allows users to quickly get started by accessing thousands of free learning resources created by other educators and shared in the repository.

Service Provider:
Alamo Colleges Online (ACOL)
              E-mail:  dst-ACOL@alamo.edu
              Phone: 210.485.0160
              Website Information http://www.alamo.edu/online

Eligibility: Faculty

Availability:
24 hours a day, 7 days a week. Excludes emergency system maintenance timeframes.

How to access services (Procedures if Any): SoftChalk can be downloaded from the Faculty Tab within ACES. Click on the eLearning Downloads and Utilities link.
For installation on workstation computers, please submit a FootPrints Ticket and a technician will assist.

Supporting Documentation:
OTS - Service Level Agreement.PDF

Service Cost:
N/A

Additional Information:

Why Should I try SoftChalk?
    Lessons can be more visual.
    Keeps all your lesson assets in one place (text, photos, videos, charts) and updates all instances.
    Reinforces assigned reading
    Integrates with Canvas
FAQs
    • Besides the FAQs > Knowledge Base area, where else can I learn more about SoftChalk Create and SoftChalk Cloud?
    • Getting Started with SoftChalk Cloud
    • Account and Upgrade Questions
    • How do I update my Create 10 lesson to the Create 11 new modern look?
    • Installation and Error Messages
    • Miscellaneous Cloud Questions
      Additional FAQs from SoftChalk


Additional Softchalk Resources:
    Video Tutorials
    Integration Guide with Canvas (PDF)

    Migrating your SoftChalk files to SoftChalk Cloud (PDF)

    Softchalk webinars

 

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
2/19/2019 2:21:55 PM

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