End of Course Evaluations

Service Description:
The Office of Technology Services values participant feedback for training and events that are offered by our Service Units, primarily provided by the Student Mega Lab and Instructional Technology Center. In order to make data-driven decisions regarding the value and quality of the training and/or trainer and how future training session are conducted, a short evaluation may be administered. These short evaluations typically take about 5 minutes or less to complete.

Service Provider:
SAC Office of Technology Services - Student Mega Lab
              Email Address: sac-megalab@alamo.edu
              Main Contact Number (210) 486-0160
              Website Information https://www.alamo.edu/sac/about-sac/college-offices/ots/megalab/
              Virtual Tour http://sacms.alamo.edu/Mediasite/Play/57f20c60fd6b49f08d927a6354eebef21d

Eligibility: Student, Staff, Faculty

Availability:
End of course evaluations are available at the end of training sessions or workshops. They are provided either online or in print format.

How to access services (Procedures if Any):
Trainers may hand out paper evaluation forms at the conclusion of a training or may mark attendance in AlamoTalent in ACES and push an evaluation to the participants to provide feedback.

Supporting Documentation:
OTS - Service Level Agreement.PDF

Service Cost:
N/A

Additional Information:

District Hours

Regular Hours
(August–May)
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
(June–July)
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

            SAC Hours

Regular Hours
(August–May)
Monday–Thursday: 8 a.m.– 7 p.m.
Friday: 8 a.m. - 5 p.m.

Summer Hours
(June–July)
Monday–Thursday: 7 a.m. – 7 p.m.


Employees:

If an evaluation is administered as required after the training session via AlamoTalent, then an email will be generated once the attendance is recorded inviting the participant to complete the evaluation. The user will also notice that the training will not be marked as completed, but pending evaluation. Once the survey is completed, then the participant's status for the training will change to completed.

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
8/21/2023 4:12:12 PM

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