Security Awareness Training
Service Description:
The IT Security Awareness Education Program is an important part of the Alamo Colleges' IT Security Plan. The awareness education training program was developed by the Alamo Colleges IT Security Council Taskforce. It is designed to raise awareness about information security, information security practices, and related policy in order to help prevent unintentional compromises of sensitive information and computing systems. The IT Security Awareness Education Program applies to anyone who accesses any of the Alamo College networks and systems including Alamo Colleges' Employees (Full and Part-Time), Consultants, Contractors, and Vendors.
Service Provider:
SAC Office of Technology Services
Email Address:
sac-helpdesk@alamo.edu
Main Contact Number (210) 486-0777
Website Information
http://www.alamo.edu/sac/ots
Eligibility:
Staff, Faculty
Availability:
IT Security Awareness training is available in AlamoTalent, 24 hours a day, 7 days a week. Excluding emergency system maintenance time frames.
How to access services (Procedures if Any):
The IT Security Awareness Training was made available to all employees Fall 2016 and can be accessed through AlamoTalent. To complete the training, login to ACES, select the "Employee" tab, and click on the AlamoTalent link to enter. Once in AlamoTalent, enter "IT Security Awareness" in the search bar located in the upper right corner. When the training has been selected, click "Launch", this should populate another window and training will begin. For any technical issues or further questions, please contact the SAC HelpDesk at 210-486-0777.
Supporting Documentation:
OTS - Service Level Agreement.PDF
Service Cost:
N/A
Additional Information:
Every member of San Antonio College community has a responsibility to use good computing habits to protect San Antonio College’s computers, network and information. Office of Technology Services (OTS) advises the college on how to ensure integrity, confidentiality and availability of vital information technology resources and information.
Please review our short video eClips:
Desktop Security
Firewall
Phishing & Email Hoaxes
File Sharing & Copywriting
Password Protection
Physical Device Security
Virus Protection
Wireless Security
Additionally, the Office of Technology Services provides training opportunities during Staff Development Days (Spring Semester), Employee Development Days (Fall Semester), and for a full week in October during National Cyber Security Month.
Technical Support:
San Antonio College Help Desk
Email:
sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email:
helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution –
Footprints
.
Last Modified Date:
1/4/2019 4:01:52 PM
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