Assistive Technology Support

Service Description:

The Office of Technology Services (OTS) will work with disABILITY Support Services to ensure that individual needs for assistive and adaptive technology support are addressed throughout San Antonio College. The Student Mega Lab, located on the 5th floor of the Moody Learning Center (MLC), is an open lab where students can come in and utilize Zoom Text and Kurtzwiel applications, as well as accessible workstations in the lab's Assistive Technology Zone.


Service Provider:
SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots

Eligibility: Student, Staff, Faculty

Availability:
Fall and Spring Hours Monday - Thursday: 8:00am-6:00pm Friday: 8:00am-5:00pm Summer Hours Monday - Thursday: 7:00 am - 7:00 pm Excluding College Holidays

How to access services (Procedures if Any): Assistive and adaptive technology workstations are available at the Student Mega Lab, locate on the 5th floor of the Moody Learning Center. Upon entering the lab, students must sign in using their Banner number. Once signed in, a Mega Lab staff member will direct the student to the appropriate work stations. One-on-one training on general software and assistive technology can be arranged.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:

To provide the best practices, the Office of Technology Services has partnered up with DisABILITY Support Services to present training sessions promoting the benefits and options of assistive technology to employees and students with special needs.



Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/16/2023 4:44:28 PM

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