4DX Support Resources

Service Description:

The 4 Disciplines of Execution (4DX) is a process operating system that enables organizations to execute their strategies effectively. At Alamo Colleges, we aim  to excel in Student Success and Performance Excellence, by utilizing 4DX, individuals, teams, and organizations can develop improved processes and cultivate habits of excellence, all in support of the Alamo Colleges Wildly Important Goals (WIGs). Implementing 4DX empowers Alamo Colleges to work efficiently and make significant strides towards achieving our mission statement," Empowering our diverse communities for success."

Service Provider: SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots

Eligibility: Staff, Faculty

Availability:
24 hours a day, 7 days a week. Excluding emergency system maintenance time frames.

How to access services (Procedures if Any):
4DX Support Site within SharePoint:  https://share.alamo.edu/finance-administration/hr/SitePages/4DX.aspx
4DX Support SharePoint Site @ SAC: https://share.alamo.edu/sac/cs/SitePages/4DX-Support-Site.aspx?web=1
To Submit a Close Out form: Select the Close Out Form within the SAC SharePoint Site.
To Submit a Service Request to retire or to create a new WIG or Lead space within My4DX.com, Select the Service Request Form button. 
Please use the Service Request Form to also request technical support or password resets.

Note:  Please remember to submit a Close Out Form before you request a new WIG or a Lead.  My4DX.com should also be updated with the latest WIG numbers before the Close Out Process.

Training is available regularly both through District HR and SAC OTS, please access AlamoTalent via ACES to view sessions and to register.  Only 4DX Team Leads need to attend My4DX Workshop.

Walk-In Technical Assistance is available at our Instructional Innovation Center - MLC 712.

Supporting Documentation:
4DX User Help Guide 8-24-2015.pdf

Service Cost:
N/A

Additional Information:

Please contact San Antonio College 4DX Coaches for more information:

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/31/2023 2:00:28 PM

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