Printing for Employees

Service Description:

For employee printing, the Alamo Colleges Purchasing Department has a contract to lease printers from The Stewart Group (HP and Canon brand Printers).


HP and Canon Leased Printers

At San Antonio College, HP/Canon leased printers are labeled with The Stewart Group Helpdesk # 210-858-8568 or 972-652-3210.



Department Charges for Printing by Employees

Departments get charged for each “click” or printed copy done by their employees. 
There is no cost for using the “scan to email” feature. 

As of Jan 2019, the SAC Vice President of College Services continues to have a centralized budget to cover leased printer costs for the entire college; this includes printing done by employees. 

However, if printing volumes are exceedingly high, the SAC Vice President of College Services will consult with other SAC Vice Presidents who in turn will determine how to charge their respective Department(s)/Unit(s) Budgets.


Service Provider:

SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots


Eligibility: Staff, Faculty

Availability:
Printer availability is dependent on business operating hours of the department where the printer resides.

How to access services (Procedures if Any):

Canon Leased Printers, As a San Antonio College employee, printers are listed by default. 
The printer name will have the format AlamoPrint on server 10veps-p001.
To print a document from your computer, go to the “File” menu and select “Print.”  Choose the printer AlamoPrint on 10veps-p001.
If you do not have the AlamoPrint as a Printer Option or you are having issues printing please submit a Footprint Ticket here.
In section "Additional information" below there is a link to a Footprint Help Guide if needed. 



Supporting Documentation:

Service Cost:
HP/Canon Printers leased from The Stewart Group: Black & white print out is $.0395 cents per side. Color print out is $.115 cents per side.

Additional Information:

Stewart Printer Locations
Submitting a Footprint Service Request

System Maintenance/Outage Information is available at System Alerts.


Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
4/30/2025 4:13:13 PM


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