Off-Campus Technology Use
Service Description:
The Off-Campus Technology Use service is designed to support staff and faculty who need access to institutional technology resources from remote locations, such as their homes, libraries, or other off-campus environments. This service ensures that users can seamlessly connect to campus systems, access critical resources, and maintain productivity, regardless of their physical location.
Service Provider:
SAC Office of Technology Services
Email Address:
sac-helpdesk@alamo.edu
Main Contact Number (210) 486-0777
Website Information
http://www.alamo.edu/sac/ots
Eligibility:
Staff, Faculty
Availability:
Monday-Friday 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.
How to access services (Procedures if Any):
1. An employee requesting to take any asset home must completely fill out a
Loaned Property Request Form
.
2. Employee's Supervisor will then sign the Property Request Form.
3. Designated Property Steward for each College Department will sign and submit form to District Inventory Teams'
email address
and update
Wisetrack
.
Supporting Documentation:
IC Loaned Property Request Form 2021.pdf
Service Cost:
N/A
Additional Information:
The Off-Campus Technology Use service is essential for ensuring that all employees at San Antonio College can work, learn, and collaborate remotely without encountering significant barriers. With reliable access to campus resources, faculty and staff can remain productive and connected wherever they are. For VPN access to our campus network, please visit _Remote Access (VPN Access).
Technical Support:
San Antonio College Help Desk
Email:
sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email:
helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution –
Footprints
.
Last Modified Date:
4/16/2025 5:27:05 PM
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