Web Page Development and Support
Service Description:
Alamo Colleges utilizes two specific Web Content Management Systems. Sites which are intended for public view (on the internet) are built using our EpiServer Web Content Management System, commonly referred to as the WCMS. This system allows authorized administrators to maintain their own pages without the need for assistance from a third party. Such pages require approval from the SAC Marketing and Communications via
Monday.com
Sites intended for private use among Alamo Colleges faculty and staff (intranet) are built and maintained using Microsoft SharePoint Services. This system allows faculty and staff to create secure groups, share documents, and have private discussions among members.
Service Provider:
SAC Public Relations - For WCMS
Email Address:
sac-marcomm@alamo.edu
Main Contact Number (210) 486-0880
Website Information
http://www.alamo.edu/sac
Office of Technology Services - For Sharepoint/Alamo Share
Email Address: sac-helpdesk@alamo.edu
Main Contact Number: (210) 486-0777
Website Information
https://www.alamo.edu/sac/about-sac/college-offices/ots/
Eligibility:
Staff, Faculty
Availability:
Monday- Friday, 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.
How to access services (Procedures if Any):
Web page development and support services can be requested through the online service
Monday.com
Supporting Documentation:
OTS - Service Level Agreement.pdf
Service Cost:
N/A
Additional Information:
_Sharepoint/AlamoShare System
___Web Content Management Systems -WCMS
Technical Support:
San Antonio College Help Desk
Email:
sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email:
helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution –
Footprints
.
Last Modified Date:
5/16/2025 10:49:00 AM
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