Distance Learning Support

Service Description:
Distance Learning is a program offered at San Antonio College consisting of a multitude of online courses aimed at helping students succeed. Course options for Distance Learning include: 100% Online Instruction, Hybrid/Blended courses, Web-Enhanced courses, and Interactive Video Conferencing. San Antonio College Online has a mission to provide San Antonio College students with quality instruction and student support services to help them reach their academic competencies, critical thinking skills, communication proficiency, and education/career goals. The Office of Technology Services is here to offer Distance Learning support to students, faculty, and staff.

Service Provider:
SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information https://www.alamo.edu/sac/academics/distance-learning/

Eligibility: Student, Staff, Faculty

Availability:
Monday-Friday, 8:00 a.m. -5:00 p.m. Excluding college holidays and closures.

How to access services (Procedures if Any): For more information and/or assistance about Distance Learning, please visit the SAC Distance Learning Website or contact the college HelpDesk at 210-486-0777.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
Is Distance Learning for Me? Click Here

Procedure to Protect the Privacy of Distance Ed Students: Click Here

Getting Started with Distance Learning: Click Here

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/29/2023 4:00:01 PM

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