Open Access Student Kiosks

Service Description:
Open Access Student Kiosks are stations which provide easy access to campus wide information and services including: ACES ID and Banner ID lookup, Class Schedule, Academic Calendar, Campus Maps, News, and more. The Office of Technology Services (OTS) provides hardware and system support for all kiosks that have been deployed across the San Antonio College (SAC) campus.  Kiosks are generally placed within the lobby of key classroom buildings at SAC.  The staff of OTS provide support for purchasing, installing, and troubleshooting services.

Service Provider:
SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number: (210) 486-0777
              Website Information https://www.alamo.edu/sac/about-sac/college-offices/ots/

Eligibility: Student

Availability:
Open access student kiosks are available on campus during standard college operating hours.

How to access services (Procedures if Any):
The Office of Technology Services can assist with new Kiosk setup and existing kiosk maintenance. To report a problem or for assistance with a kiosk station, services can be requested through the online ticketing website at http://footprints.alamo.edu or by contacting the college HelpDesk at 210-486-0777.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information: N/A

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
9/18/2024 8:38:40 AM

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