AlamoShare 365 / SharePoint

Service Description:

AlamoShare 365, also known as SharePoint, is the Alamo Colleges District’s internal communication and collaboration platform for employees. It provides San Antonio College faculty and staff with a centralized location to access College information, news, resources, documents, procedures, calendars, and announcements while supporting collaboration and document sharing across campuses.

Employees can securely access AlamoShare 365 through ACES. Designated AlamoShare administrators are available to assist with general questions, training, permissions, and new site requests.

Service Provider:
District Information Technology Services
Email: helpdesk@alamo.edu
Phone Number: (210) 485-0555
Website: Information Technology Services

Eligibility: Staff, Faculty

Availability:
AlamoShare Support: Monday-Friday, 8 a.m- 5 p.m.

How to access services (Procedures if Any):

Employees can access SAC AlamoShare @ SAC AlamoShare.   Log in using your ACES username/password. 

_Employees can request a SharePoint site for their department, committees, etc. by submitting a ticket through FootPrints. 

_

__For departments requesting a department Teams Site, access _SAC AlamoShare _and select "New Teams Form". 


Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
System Maintenance/Outage Information is available at System Alerts.

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
9/8/2026 9:23:43 AM

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