AlamoShare/Share Point

Service Description:

SharePoint, also known as Alamo Share, is an intranet district wide communication and online collaboration tool that provides SAC Departments, Committees, and other groups a secure and centralized location to share documents, calendars and announcements and allows groups to have online discussions with other team members.  SharePoint is internal to Employees only.  


Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information District IT

Eligibility: Staff, Faculty

Availability:
SharePoint Support, Monday-Friday, 8:00 a.m- 5:00p.m. SharePoint Website is available 24 hours a day, 7 days a week.

How to access services (Procedures if Any):

Go to http://alamo0.sharepoint.com and login using your SAC network username and password (username format is SAC\ACESUsername and password is same password you use to login to your office computer).

Employees can request a SharePoint site for their department or committees, etc. by submitting a Footprints service work order and selecting Service:  Enterprise Applications, Component:  Alamo Share (SharePoint), Detail:  Create Site.

A member of the Office of Technology Services staff will contact you to gather additional information to aid in the creation of the site.


Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
System Maintenance/Outage Information is available at System Alerts.



Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/1/2025 2:21:06 PM


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