Survey Support (Survey Point)

Service Description:

Survey Point is a web-based application for creating surveys online. A web browser is all that is needed to create and deploy a survey. With this application you will be able to create the survey, identify who will be able to take the survey, as well as activate the survey.


Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information http://www.alamo.edu/district/it/

Eligibility: Staff, Faculty

Availability:
24 hours a day, 7 days a week

How to access services (Procedures if Any):
Alamo Colleges Information Technology Services maintains licenses for Survey Point to support Academic and Administrative surveys. District wide access to survey tools are maintained at the district level. The San Antonio College Office of Technology Services, Instructional Technology Unit, located at MLC 712 will assist you with training.  Select the following link to get started on Survey Point:

Survey Point Quick Start Guide

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
ACCD Survey Point Development Procedures and Guidelines

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
8/21/2023 4:26:12 PM

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