Hardware Purchases (Quotes)

Service Description:

The Office of Technology Services (OTS) is available to provide hardware quotes, per District IT standards, to meet your department needs. OTS will provide official support for Intel/Windows-based and Apple (Mac OS) computers systems. Computers supplied to faculty and staff for office work and administrative applications must possess certain functionality and should be compatible across all networks, departments and campuses in order to facilitate ease of communication and use of college-wide applications.


Service Provider:
SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots

Eligibility: Staff, Faculty

Availability:
8:00 a.m. – 5:00 p.m. Monday-Friday Standard Business Hours

How to access services (Procedures if Any):
Services can be requested through the online service ticket website at https://footprints.alamo.edu/footprints/servicedesk/login.html.  In the ticket, select Category: Hardware;  Sub-Category: Computer;  Action: Quote Request

To view a list of standard hardware and software requirements for Students, visit Technology Resource Guide for Students.

Supporting Documentation:

Service Cost:
N/A

Additional Information:

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
9/19/2024 12:05:55 PM

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