The SAC Office of Technology Services (OTS) Instructional Technology unit maintains a collection of training manuals, video tutorials, and reference guides on many of the software systems and services used on campus. Faculty and staff are encouraged to use these reference tools to help guide them step-by-step through the use of software packages. All training guides and manuals are located within Alamo Share at
SAC Office of Technology Services
Main Contact Number (210) 486-0777
24 hours a day, 7 days a week, excluding emergency system maintenance time frames.
How to access services (Procedures if Any):
To access the training guides repository, select the link
and login to AlamoShare.
To login use the following credentials:
Same as workstation password
Once in AlamoShare, select the "Training Guides and Videos" link located on the left hand side menu. This will take you to the complete list of training guides.
OTS - Service Level Agreement.pdf
For face to face trainings or other learning opportunities, please visit the following links:
Instructional Innovation Center (IIC)
Education and Technology Training
San Antonio College Help Desk
Alamo Colleges Help Desk
Submit a service work order through the Service Management Solution –
Last Modified Date:
12/19/2018 9:45:28 AM
- Give Feedback
Was this information helpful?
Tell us what we can do to improve this article