Projector Support

Service Description:
The majority of classrooms and conference rooms at San Antonio College are equipped with projectors. The Office of Technology Services (OTS) Technical Support Unit offers support for these devices in the form of: installation, configuration, system maintenance, and on/offsite event support. The OTS Service Center, located in MLC 710, has projectors and projector screens available for check out.

Service Provider: SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots


Eligibility: Staff, Faculty

Availability:
Monday-Friday, 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.

How to access services (Procedures if Any):
Services can be requested by calling the SAC Technical Support Help Desk at 210-486-0777 or through the online self-service ticket system at http://footprints.alamo.edu.  Select “Hardware Support” under the “Service” field then "Classroom Technology" under the "Component" field. 

For projector, projector screen, or any other equipment check out, please visit our Available Equipment page, or visit the OTS Service Center, located in MLC, room 710.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
Short Term Equipment Loans

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
1/8/2019 4:01:11 PM

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