Projector Support
Service Description:
The majority of classrooms and conference rooms at San Antonio College are equipped with projectors. The Office of Technology Services (OTS) Technical Support Unit offers support for these devices in the form of: installation, configuration, system maintenance, and on/offsite event support. The OTS Service Center, located in MLC 710, has projectors and projector screens available for check out.
Service Provider:
SAC Office of Technology Services
Email Address:
sac-helpdesk@alamo.edu
Main Contact Number (210) 486-0777
Website Information
http://www.alamo.edu/sac/ots
Eligibility:
Staff, Faculty
Availability:
Monday-Friday, 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.
How to access services (Procedures if Any):
Services can be requested by calling the SAC Technical Support Help Desk at 210-486-0777 or through the online self-service ticket system at
http://footprints.alamo.edu
. Select “
Hardware Support
” under the “
Service
” field then "
Classroom Technology
" under the "
Component
" field.
For projector, projector screen, or any other equipment check out, please visit our
Available Equipment page
, or visit the OTS Service Center, located in MLC, room 710.
Supporting Documentation:
OTS - Service Level Agreement.pdf
Service Cost:
N/A
Additional Information:
Short Term Equipment Loans
Technical Support:
San Antonio College Help Desk
Email:
sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email:
helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution –
Footprints
.
Last Modified Date:
1/8/2019 4:01:11 PM
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