Hardware & Software Recommendations
The Office of Technology Services Technical Support unit provides standard hardware and software (e.g. Microsoft Windows, Office 365, Adobe Reader, etc.) on all San Antonio College employee workstations. However, OTS understands that departments may sometimes need alternative resources. For this reason, OTS will provide guidance and assist with hardware and software recommendations per District IT standards, as well as meeting the departments needs.
SAC Office of Technology Services
Main Contact Number (210) 486-0031 | For Hardware Contact (210) 486-0777
Monday-Friday, 8:00 a.m.- 5:00 p.m., excluding college holidays and closures.
How to access services (Procedures if Any):
For a recommendation consultation with one of our technicians, please submit a Footprints ticket through the online service ticket website at
or contact the college HelpDesk at 210-486-0777. When submitting a ticket please select "
" under the "Service" field, "
Hardware or Software
" in the "Component" field and "
Hardware or Software Consultation
" in the Detail field.
OTS - Service Level Agreement.pdf
Available Software List
Hardware Purchases (Quotes)
New Software Request
San Antonio College Help Desk
Alamo Colleges Help Desk
Submit a service work order through the Service Management Solution –
Last Modified Date:
1/11/2019 3:51:01 PM
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