Go Print - Pay for Print Service

Service Description:

The Go Print system is a print management solution used to reduce paper waste and rising costs. Purchase of this solution was heavily influenced by the Go Green initiative that started at our college in the spring of 2007. The solution allows our institution to accurately track usage, allocate costs, and most importantly cut the amount of waste generated through printing.  Go Print is intended for student use.

Service Provider: District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information http://www.alamo.edu/district/it/

Eligibility: Student, Staff, Faculty

Availability:
Monday-Friday, 8:00 a.m. - 5:00 pm., excluding college holidays and closures.

How to access services (Procedures if Any): Services can be requested through various labs throughout the college campus.  The Go Print system is installed in the Moody Learning Center rooms 200, 502 & 707, Gonzales Hall rooms 118, 122, 203, Oppenheimer Academic Center 105, 120 & 307, McCreless Hall room 119 & 124 C, Chance Academic Center 122, 150, 152, 153, 204, 335, the Nursing and Allied Health Complex 338, Child Development 204, Nail Technical Center 110, and Visual Arts Center 112 (Art students only), Central Texas Technology Center in New Braunfels.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
Go Print prices decreased Sept. 1, 2016. The new prices are as follows: Black and White single sided print outs cost .05 cents per page. Color printing single sided print outs cost .40 cents per page. Black and white double sided print outs cost .03 cents per side. Color printing double sided print outs cost .35 cents per side.

Additional Information: Additional information is available via the following eClips videos:

Information for Students: 
How to Access GoPrint Online

Information for Staff that oversee GoPrint in their departments:
How to Order GoPrint Supplies

If you have any issues with the Go Print system, please fill out the form located  at:

http://sacweb01.sac.alamo.edu/SAC/eForms/GoPrintIssueLog.aspx

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
10/18/2019 1:55:38 PM

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