Alamo GPS for Faculty and Staff

Service Description:


Alamo GPS is a web-based tool to help Students and Advisors monitor a Student's progress toward degree completion.  Alamo GPS combines the Alamo College’s degree requirements and the coursework completed into an easy-to-read worksheet that helps see how courses completed count toward degree requirements and what courses and requirements still need to be completed. This system is designed to aid and facilitate academic advising, but is not intended to replace face-to-face advising sessions.

Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information District IT

Eligibility: Staff, Faculty

Availability:
24 hours a day, 7 days a week. Excludes emergency system maintenance timeframes.

How to access services (Procedures if Any):
Log in to ACES using your usual ID and password.  Alamo GPS is readily accessible through your Home tab in ACES.  For Advisor access to Alamo GPS, Advisors need to complete the Banner 8 Fundamentals training available online through ACES and follow the Banner access procedures under Banner Request Form & Instructions . For additional access information, employees may contact their department supervisor or secretary. Click here for a Quick Tutorial on Using GPS.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:


System Maintenance/Outage Information is available at System Alerts.

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
11/8/2018 8:02:25 AM

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