Web Content Management System (WCMS)

Service Description:

EpiServer Web Content Management System (WCMS) is a district-wide software used by Alamo Colleges to create websites on the alamo.edu domain.  The purpose of the WCMS website is to provide information for students and the community.  To help students find information quickly, all Alamo Colleges Departments display information in a standardized layout.  The information on the websites is updated by each department to allow for accurate and timely updates to be possible.

Web services can include: editing web pages, developing website content, creating new web pages for a department or office, adding images and video assets to the department page, etc. 


Service Provider:
SAC Marketing and Strategic Communications
              Email Address: SAC-MarComm@alamo.edu
              Main Contact Number (210) 486-0880
              Website https://www.alamo.edu/sac/about-sac/college-offices/marketing-strategic-communciations/ 

Eligibility: Student, Staff, Faculty

Availability:
24 hours a day, 7 days a week

How to access services (Procedures if Any):
Visit www.alamo.edu to view websites created using WCMS. 
To submit a work request for the MarComm team, please complete a Monday.com request. 

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:
System Maintenance/Outage Information is available at System Alerts.

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
5/16/2025 3:39:37 PM


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