Email (Exchange) Distribution Lists

Service Description:


District Information Technology Services maintains several key email distribution lists to support sending mass email messages to faculty, employees, staff and students.  Email distribution list functions much the same as an individual group does in Outlook.  Use of College-wide distribution lists is limited to specific department heads and group leaders at San Antonio College.  In addition to the Campus-wide Distribution lists, email distribution lists can be created within Email Outlook software.  A single address can contain many email addresses.  For private distribution lists, the group owner can add and remove members at will.


Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information http://www.alamo.edu/district/it/

Eligibility: Staff, Faculty

Availability:
Monday-Friday, 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.

How to access services (Procedures if Any):
To request access to Distribution Lists, contact the College PR-Office at (210) 486-0880. Services can also be requested through the online service request system at http://footprints.alamo.edu. When submitting a ticket, please select "Email/Calendaring" from the Service field, "Distribution Lists" from the Component field, and the appropriate selection corresponding to the request from the Detail field.

Supporting Documentation:
OTS - Service Level Agreement.pdf

Service Cost:
N/A

Additional Information:

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777
Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555
Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
10/18/2018 11:29:51 AM


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