Surplus Technology Equipment

Service Description: This service facilitates the proper decommissioning, removal, and surplus of outdated or non-functional technology equipment at San Antonio College in accordance with Alamo Colleges District policies. The process ensures all college-owned technology assets are securely and responsibly removed from active use, including data sanitization, inventory reconciliation, and transportation to the San Antonio College surplus holding facility.

Service Provider: SAC Office of Technology Services
              Email Address: sac-helpdesk@alamo.edu
              Main Contact Number (210) 486-0777
              Website Information http://www.alamo.edu/sac/ots

Eligibility: Staff, Faculty

Availability:
Monday-Friday 8:00 a.m. - 5:00 p.m., excluding college holidays and closures.

How to access services (Procedures if Any):

1.  Designated Property Steward or Property Assistant for each College Department will identify technology equipment to surplus.

2.  Select the following link embedded in Alamo Share (SharePoint) to initiate the surplus process:

OTS Online Surplus PTF Form

 Note:  A Help Guide is attached to this Service Catalog item and will provide step by step process to complete the online form.

3.  Log into Wisetrack (District-Wide Inventory Management System) and transfer the technology surplus asset(s). 

4.  Upon submission of Step 2, a member of our Office of Technology Services Team will contact you to process the surplus order.

Supporting Documentation:
Wise Track - How-To Processes.pdf
IT Inventory Surplus Help Guide.pdf
How to Initiate and Accept a Transfer in WT Web - Training Slides.pdf

Service Cost:
N/A

Additional Information: To submit Service Work Orders to Office of Technology Services department, submit a Footprints request.

Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
4/16/2025 9:51:01 AM

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