Banner Access

Service Description:
Banner is the administrative software used by Alamo Colleges. Banner consists of various integrated modules which share a common database.  The modules used include:  Finance (general ledgers, accounts receivable, accounts payable, etc.), Financial Aid (student financial aid awards), Human Resources (employee records, salaries, etc.) and Student (admissions, registration, etc.).

Service Provider:
District Information Technology Services
              Email Address helpdesk@alamo.edu
              Main Contact Number (210) 485-0555
              Website Information http://www.alamo.edu/district/it/


Eligibility: Staff, Faculty

Availability:
24 hours a day, 7 days a week. Excluding emergency system maintenance time frames.

How to access services (Procedures if Any): Contact the IT Help Desk to have an agent submit a FootPrints ticket. A Banner Access Request Form may need to be submitted by your supervisor, before the service ticket can be processed.   



Supporting Documentation:

Service Cost:
N/A

Additional Information: VPN access is needed in order to access Banner outside of the Alamo network.



Technical Support:
San Antonio College Help Desk
Email: sac-helpdesk@alamo.edu
Phone: 210-486-0777 		Alamo Colleges Help Desk
Email: helpdesk@alamo.edu
Phone: 210-485-0555 		Request Service
Submit a service work order through the Service Management Solution – Footprints.

Last Modified Date:
9/17/2024 3:00:57 PM

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